1. Agreement, eligibility, and scope
By accepting these terms, creating an account, or using services for which these terms are presented as the governing agreement, you agree to them. If you do not agree, do not use those services. You must be at least 18, or the age of majority where higher, to create a DINKLY account, use the relationship app, or place an order. You must have authority to use the payment method and provide accurate information. Product age recommendations for physical games are separate from online-account eligibility.
These terms cover our physical card games and merchandise, website and referral programs, and mobile app with free features and paid Together+ subscriptions when offered. They do not promise that every feature, plan, trial, or item is available in every release or region. Beta or preview access may have limits and is not a promise of a production release. Paid app billing is not enabled in every version; no purchase is made merely by viewing a preview.
Specific purchase details, an offer’s disclosed conditions, and mandatory consumer rights also apply. Purchases from Amazon or another retailer are contracts with the seller identified at checkout and are subject to that seller’s terms. Our Privacy Policy, linked in the website footer, explains how we handle information; accepting these terms is not consent to optional marketing or tracking.
2. Accounts, security, and acceptable use
Keep account details accurate and protect your device, sign-in codes, session, and invitation credentials. Do not share credentials or allow another person to impersonate you. Notify dinkly@rnrdigitals.com if you suspect unauthorized access. You are responsible for use you authorize and for reasonable account-security precautions, without being automatically responsible for losses caused by our security failures.
Do not use DINKLY unlawfully; harass, threaten, coerce, or impersonate anyone; infringe intellectual-property or privacy rights; submit malicious code; bypass access controls or purchase verification; automate or exploit rewards; create fraudulent referrals; interfere with the service; or sell accounts or virtual items outside permitted functionality. Do not reverse engineer or copy software except where applicable law or an open-source license expressly permits it.
Our games and relationship activities are for entertainment and connection. They are not therapy, medical advice, crisis support, or a guarantee of any relationship outcome. Participation must be voluntary. You remain responsible for your real-world decisions and interactions.
3. Partner connections and shared virtual spaces
Only connect with a consenting person you know and trust. A connection can reveal your character, display name, selected preferences, and the shared activity, inventory, balances, and room state shown in the app. Each person remains responsible for their own account. Do not use the app to monitor or pressure another person.
Connecting may combine eligible virtual resources and spaces according to the confirmation shown in the app. Either partner can disconnect. In the current design, disconnection freezes shared hearts, gems, decorations, and room layout; it creates separate personal homes rather than automatically dividing shared resources. Preserved inventory may remain viewable, and a frozen balance is not a promise of transfer, redemption, or assignment to either person. We may provide a resolution process or change this behavior with appropriate notice, subject to consumer rights.
A partner connection does not transfer a subscription, create an ownership interest in our assets, or authorize charges to the other person. If a Together+ offer includes benefits for a connected partner, only the benefits expressly stated in that offer are included, and their availability depends on an eligible connection and active entitlement. We do not promise Apple Family Sharing unless it is expressly offered.
4. Free features and Together+
DINKLY may provide free features alongside premium Together+ features. The purchase screen identifies the current plan, included benefits, duration, price, and any offer. Free access does not entitle you to every premium feature, and buying a subscription does not include physical products or separately priced items unless the offer says so.
When premium access ends, the account can retain available free functionality, but subscription-only features or included virtual decorations may become unavailable or hidden. This is distinct from separately earned or acquired inventory. Features may evolve for technical, security, legal, or product reasons. We will not use these terms to remove mandatory remedies for a material loss of paid functionality. Material adverse changes to a paid service will receive notice and any cancellation or refund remedy required by law.
5. Auto-renewing subscriptions and free trials
TOGETHER+ MONTHLY AND ANNUAL SUBSCRIPTIONS AUTOMATICALLY RENEW UNLESS CANCELED. A monthly plan renews for successive monthly periods; an annual plan renews for successive annual periods. The full price and billing period shown in Apple’s purchase confirmation control. Any monthly equivalent displayed for an annual plan is a comparison, not a monthly installment plan.
For Apple in-app purchases, payment is charged to your Apple Account when you confirm the purchase, except where a free trial or other disclosed offer delays the charge. Apple can charge for renewal within the 24 hours before the current period ends. Cancel at least 24 hours before the end of the current subscription or trial period to avoid the next charge. Your Apple subscription settings show the applicable renewal or expiration date.
Free trials or introductory offers are available only when expressly displayed and only to eligible accounts under the offer and Apple’s rules. The offer states its length, benefits, and price afterward. Unless canceled in time, a trial converts automatically to the selected paid subscription at the disclosed price. Do not assume a trial is included or repeatable. Apple may end trial access immediately on cancellation; any unused trial portion may be forfeited when you purchase a subscription as described in the offer or Apple’s terms.
Prices can vary by region, currency, taxes, and offer. Future price changes may reflect operating costs, taxes, exchange rates, or changes in the service. Apple’s required notice and consent procedures apply to Apple-billed price changes; you may cancel before a new price applies. Plan changes, billing retries, and any grace period follow the applicable Apple process. We do not guarantee uninterrupted premium access when payment or entitlement verification fails.
6. Manage, cancel, or restore an Apple subscription
On iPhone or iPad, open Settings → your name → Subscriptions → DINKLY/Together+ → Cancel Subscription (or Cancel Free Trial). Use the Apple Account that made the purchase. You can also use the subscription-management control in a version of the app that offers it. See Apple’s cancellation instructions for other devices or help locating a subscription.
Cancellation stops future renewals; paid access generally remains until the end of the paid period unless Apple indicates otherwise, a refund reverses the entitlement, or applicable law requires a different result. Canceling a free trial can end access earlier. Deleting the app, deleting your DINKLY account, disconnecting a partner, or emailing us does not by itself cancel Apple billing.
If a purchase is not recognized, use Restore Purchases where available while signed in with the Apple Account used to purchase and the appropriate DINKLY account. Restoration is subject to Apple’s purchase records and entitlement eligibility. It does not create a new subscription or transfer one to an unrelated account. Contact us for app-access problems; Apple controls the billing relationship. RevenueCat helps us validate and synchronize entitlements and does not replace Apple’s cancellation process.
7. Subscription and digital-purchase refunds
Apple administers payments and refund requests for purchases billed through its in-app purchase system. Request a refund at reportaproblem.apple.com and follow Apple’s refund instructions. Eligibility depends on Apple’s rules, the circumstances, and applicable law. We cannot promise that Apple will approve a refund or issue an Apple-store refund ourselves.
Canceling renewal does not automatically refund an earlier charge or unused time. There is no separate promise of a prorated or change-of-mind refund for Apple-billed digital services beyond Apple’s process and mandatory legal rights. A refund, reversal, or chargeback may remove the associated subscription entitlement or digital item. These terms do not limit non-waivable remedies for faulty, misdescribed, or undelivered digital services.
8. Hearts, gems, virtual items, and rewards
Hearts, gems, virtual decorations, cosmetics, and other digital rewards are limited permissions to use features inside DINKLY. They are not money, deposits, securities, or an ownership interest in DINKLY. They have no cash redemption or exchange value and cannot be sold, traded, transferred, or used outside the service except through a feature we expressly allow. A shared balance does not create a real-world financial account.
Earning rules, reward limits, item availability, and any displayed expiry or event period govern each feature. We may correct errors, reverse fraudulent or duplicate rewards, and adjust the economy for fairness or functionality, subject to applicable law and notice where required. Do not assume an earned currency can be purchased, a reward is guaranteed, or a virtual item will remain available indefinitely. If separately paid virtual currency is offered through Apple, any such purchased credits will not expire contrary to Apple’s rules.
Subscription-included items may require an active Together+ entitlement and are distinct from permanent inventory as described in the app. Account deletion, loss of access, or service closure may make virtual resources inaccessible. We will honor applicable rights for paid content and provide required notice or remedies; this clause does not authorize confiscating paid content contrary to consumer law.
Website referral rewards and promotions are governed by the eligibility, qualifying action, stock limits, and redemption details displayed with the offer. Fraudulent, duplicate, self-referred, or manipulated activity can be excluded. A reward or coupon does not guarantee a product reservation, cash payment, or discount beyond the stated offer. We will honor valid accrued rewards according to the offer and applicable law.
9. Physical products, orders, and shipping
Physical card games and merchandise are separate from app subscriptions. Listings and checkout identify the seller, product, price, applicable taxes, shipping charges, destination availability, and delivery information. Review them before ordering. A waitlist signup or referral reward is not a paid order. Product illustrations and colors may vary slightly by display or production, but goods must conform to their description and mandatory legal standards.
For orders placed directly with RNR Digital LLC, we may decline or cancel an order for unavailability, a material listing error, suspected fraud, or an unlawful transaction. If payment was taken for a canceled order, we will return the amount owed. We will not substitute a materially different product or price without agreement. Provide an accurate delivery address and contact us promptly about an error.
Shipping estimates are provided by the seller and carrier. For direct orders subject to U.S. shipment rules, we will ship within the promised time or, if none is stated, the applicable statutory period, generally 30 days, or obtain consent to delay or provide the required cancellation and refund. Other applicable delivery laws also remain in force. Report missing, damaged, or incorrect goods so the seller can investigate and provide the required remedy. Risk and title transfer only as permitted by applicable law and the disclosed sale terms.
For Amazon or other marketplace orders, start with that retailer’s order history and seller support. The marketplace’s delivery and return processes apply to its sales, without reducing rights against the responsible seller or manufacturer under applicable law.
10. Physical-product returns and consumer guarantees
For a return or problem with a direct purchase, email dinkly@rnrdigitals.com with the order number, where you purchased, and a description of the issue. We will provide the appropriate instructions and return destination. Do not mail products to an assumed address. For a marketplace purchase, use that seller’s return process.
Any voluntary change-of-mind return window, item-condition requirements, and return-shipping charges must be stated by the seller at purchase. These terms do not create an unadvertised universal return period, restocking fee, or ‘all sales final’ rule. Statutory rights for defective, unsafe, misdescribed, or undelivered products apply regardless of a voluntary policy. A request to contact us promptly does not shorten a legal claim period.
Where EEA, UK, or other distance-selling laws apply, consumers may have a 14-day withdrawal period and statutory conformity or guarantee rights. Exceptions, return costs, and deductions apply only as permitted by law and properly disclosed. For digital content, loss of a withdrawal right requires the legally required consent and acknowledgment; acceptance of these terms alone does not waive it. Nothing excludes mandatory consumer guarantees, including applicable Australian or New Zealand protections.
11. Your content and intellectual property
You retain rights you hold in content you submit. You grant RNR Digital LLC a nonexclusive, worldwide, royalty-free permission to host, store, reproduce, process, and display that content only as necessary to operate, secure, support, and improve the features you use, including sharing with your connected partner as directed. This permission lasts while needed for those purposes and any lawful retention described in our Privacy Policy. It does not give us ownership of your personal information or permission to use private relationship content in advertising.
Only submit content you have the right to provide. Feedback about the service may be used to improve it without compensation or an obligation to implement it, but that does not waive privacy rights or authorize disclosure of identifiable private content.
DINKLY’s names, logos, characters (including Dinko and Dinka), illustrations, game text, designs, software, animations, and other materials belong to RNR Digital LLC or its licensors and are protected by applicable intellectual-property laws. We grant a limited, personal, noncommercial right to use the services and purchased or legitimately received content according to these terms and the relevant product license. Buying a game or receiving a sticker pack does not transfer copyright or merchandising rights. Do not reproduce, distribute, sell, or use DINKLY characters or branding commercially without permission, except as permitted by law or an express license.
Report suspected infringement to dinkly@rnrdigitals.com with a description of the work, the allegedly infringing material and its location, and your contact details. We may investigate, restrict access, and request information needed to address the report.
12. Apple and third-party services
For an app obtained through Apple’s App Store, the Apple Standard End User License Agreement applies to the app license unless a valid custom EULA is presented through the App Store. These service terms supplement that license and do not override Apple’s mandatory usage rules or your statutory rights. RNR Digital LLC provides DINKLY and its support; Apple is not a party to these service terms or responsible for our relationship activities and content.
Apple’s store terms govern Apple billing and store operations. Other services, including retailer websites and social platforms, have their own terms and privacy practices. We are responsible for our own obligations, but do not control third-party availability or independent conduct. Use of our service must comply with applicable export and sanctions laws.
13. Suspension, deletion, and service changes
You may stop using DINKLY and delete an app account through Settings → Delete account. Website account or waitlist requests can be sent to our support email. Deletion is permanent for the sign-in account, profile, and character; the privacy policy explains retention and shared-home effects. Cancel any Apple subscription separately before deleting an account if you wish to stop renewal.
We may proportionately restrict or suspend access for a material breach, fraud, security risk, or legal requirement. Where reasonably practicable, we will explain the reason and provide an opportunity to resolve or challenge it through support. Urgent action may be necessary to protect users or comply with law. Suspension does not remove mandatory refund, access, or privacy rights.
We may update or discontinue features for legitimate business, technical, security, or legal reasons. We will give reasonable notice of material adverse changes or service closure where practicable and comply with rights concerning prepaid access, digital content, and data retrieval. Maintenance and outages may temporarily affect availability.
14. Disclaimers and limits of liability
To the extent permitted by law, the website and app are provided on an ‘as available’ basis. We do not promise uninterrupted or error-free operation, compatibility with every device, or a particular personal or relationship result. We disclaim implied warranties only to the extent they may lawfully be excluded. This does not disclaim promises in a product description or mandatory guarantees for goods or digital services.
To the extent permitted by law, neither party is liable under these terms for indirect or consequential losses that were not reasonably foreseeable when the agreement was made. Subject to the exceptions below, RNR Digital LLC’s total liability arising from the services is limited to the greater of US$100 or the amount you paid us for the affected services during the 12 months before the event giving rise to the claim.
These exclusions and cap do not apply to fraud, willful misconduct, gross negligence where it cannot be limited, death or personal injury caused by negligence, mandatory product liability, or any other liability or consumer remedy that law does not allow us to exclude or limit. They do not limit amounts legally owed as refunds or your non-waivable data-protection rights. If local law gives you stronger protections, those protections prevail.
15. Disputes, applicable law, and general terms
Please contact dinkly@rnrdigitals.com with a description of a dispute so we can try to resolve it. This is not a mandatory waiting period before seeking an urgent remedy, contacting a regulator, or exercising statutory rights. These terms do not impose mandatory arbitration or waive class-action rights.
The law and courts with jurisdiction under applicable conflict-of-law and consumer-protection rules govern a dispute. We do not use these terms to deprive consumers of mandatory protections or access to courts in their country or region.
If a provision is unenforceable, the remaining terms continue to apply to the extent lawful. A failure to enforce a provision is not a waiver. You may not transfer an account or contract in breach of these terms; we may transfer our obligations in a business reorganization only if your applicable protections are preserved. These terms, relevant offer details, and applicable store or license terms form the agreement for the services they cover; mandatory law controls in a conflict.
16. Updates and contact
We may revise these terms prospectively and update the date above. We will provide notice of material changes where required and obtain renewed acceptance where required. A change will not retroactively remove accrued rights or alter a completed purchase. If you disagree with a future change, stop using the affected service and cancel future subscription renewals; any statutory remedies remain available.
Company and support contact: RNR Digital LLC, owner and operator of DINKLY. Email dinkly@rnrdigitals.com. Website: dinklygame.com. Help: DINKLY Support.